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Plan Details Comparison

Compare Plan Features & Limits

Find the perfect fit for your business, from single-location boutique setups to multi-location operations.

Plan Feature Tier 1 Recommended Tier 3
Neighborhood Hero Hometown Partner Community Champion
$29$0 / month (Free until Aug 31!) $49 / month $199 / month
Choose Hero Choose Partner Choose Champion
1. Request Intake & Setup
Your Own Request Webpage A custom, public online form for charities to submit requests directly. Included Included Included
Auto-Read Forwarded Emails Forward any donation request email to our custom address, and our system automatically fills in the details. Included Included Included
Monthly Donation Requests Limit Maximum number of donation requests processed per month. Up to 20 requests Up to 60 requests Up to 250 requests
Store & Office Locations Physical store or office locations you can configure and schedule. 1 Location Up to 3 Locations Up to 15 Locations
2. Tax & Financial Tracking
Instant IRS Charity Verification Instantly checks the IRS register to confirm whether a requesting organization is legally active. Included Included Included
Charity Tax Status Badges Displays status indicators on pending requests so you know if they qualify for tax write-offs. Included Included Included
Annual Budget Tracking Annual donation budget tracking limit. Up to $5,000 / year Up to $25,000 / year Up to $100,000 / year
Exemption Available Alerts Shows highlighted alerts when a donation qualifies for tax write-offs. Not Available Included Included
CPA-Ready Tax Reports Export single-click PDF or spreadsheet summaries of all donations at tax time. Not Available Included Included
SGO Tax Credit Detection Automatically flags donations to Scholarship Granting Organizations (SGOs) in Ohio for 100% tax credit. Not Available Not Available Included
Cost vs. Retail Value Tracker Compares what an item costs to make against its retail price to claim maximum allowable deductions. Not Available Not Available Included
3. Communication & Alerts
Email Copies to Your Inbox (CC) Sends a carbon copy of all automated replies to the owner email to keep you in the loop. Included Included Included
Fully Custom Email Templates Rewrite automated response templates using your brand voice and custom placeholders. Not Available Not Available Included
4. Logistics & Scheduling
Self-Serve Pickup Calendar Define specific days and times when you're available for pickups, allowing approved charities to schedule. Not Available Included Included
QR Code Handoff Scanning Nonprofits get a digital barcode on their phones that your staff can scan to confirm pickups in seconds. Not Available Included Included
Fulfillment Staff Logins Separate logins for staff members to check out pickups without viewing financial metrics. × Owner Only Up to 10 staff logins Unlimited logins
5. Marketing & Community
Marketing & Coupon Attachments Automatically attach menu flyers, digital coupons, or promo codes to approval emails. Not Available Included Included
Community Impact Analytics Get pre-written social media posts, stats showing your community reach, and monthly digests. Not Available Not Available Included
Choose plan to get started Choose Hero Choose Partner Choose Champion

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